Funeral & Insurance Management Platform

Run your funeral or insurance business from one secure platform.

Imani Rest Assured helps funeral parlours, insurers and call-centre teams onboard customers faster, manage policies, collect premiums, maintain customer records and service families with less administration.

Book a Demo Explore Capabilities
✓ Multi-tenant ✓ Role-based access ✓ Mobile responsive ✓ Cloud accessible
Imani Rest Assured funeral and insurance management platform
One platform. Onboarding • Policies • Collections • Service
Built for your operating model

One solution. Three powerful ways to use it.

Configure Imani Rest Assured for funeral parlours, insurance operations and centralised call-centre onboarding without compromising tenant separation or customer experience.

⚰

Funeral Parlours

Manage customers, policies, dependants, extended family, nominated beneficiaries, documents and premium collections in one place.

  • Policy and family structure management
  • Cash, debit order and retail payments
  • Policy schedules and customer documents
  • Customer search, servicing and updates
🛡

Insurance Providers

Digitise policy administration and collections while keeping customer data separated by tenant, branch and authorised user.

  • Configurable products and premiums
  • Role-based operational access
  • Secure document management
  • Reporting and policy visibility
☎

Call Centre Module

Give agents a guided onboarding journey designed for speed, consistency and fewer capture errors.

  • Customer-first onboarding journey
  • Save draft and resume later
  • Early duplicate customer validation
  • Mobile-responsive agent experience
Faster onboarding Guided capture with upfront validation
Automated Policy Generation Generate policy documents automatically and keep customers informed with timely notifications.
Better collections Multiple payment methods in one workflow
Clearer visibility Policy, payment and customer insights
End-to-end capabilities

Everything your team needs to onboard, collect and serve.

Imani Rest Assured connects customer onboarding, policy administration, collections and servicing so your teams work from the same source of truth.

Customer & Policy Management

Create and maintain customer profiles, policies, products, policy status and policy schedules from one central workspace.

Family & Beneficiary Management

Capture dependants, extended family and nominated beneficiaries, with flexible duplicate rules where the same person may serve more than one role.

Premium Collections

Support cash, debit order, DebiCheck, EFT and retail payment journeys, with clear payment visibility and collection history.

Document Management

Store and retrieve customer documentation, contracts, supporting documents and policy-related records securely.

Configurable by Tenant

Apply business rules by organisation, including duplicate handling, payment methods, users, branches, products and operational access.

Reporting & Insights

Give authorised teams visibility into customers, policies, payments, collections, statuses and operational activity.

Save & Resume Applications

Agents and authorised users can save incomplete applications, return later and continue without recapturing information.

Guided Call-Centre Onboarding

A simplified agent journey covering product selection, customer data, payment method, activation and completion.

Customer Servicing

Search customers, view policy details, update records, access notes, review payments and manage policy lifecycle actions.

Designed for operational speed

A simpler onboarding journey for every team.

Whether the application is captured by a funeral parlour, insurer or call-centre agent, Imani Rest Assured keeps the journey structured, validates key information early and reduces end-of-process surprises.

See It in Action
1
Select Product Choose the right policy or service.
2
Capture Customer Validate customer details and prevent avoidable duplicates.
3
Choose Payment Method Apply the right banking rules for cash, debit or other methods.
4
Activate Create the customer and policy with controlled validation.
5
Serve & Grow Manage payments, documents, updates and policy lifecycle.
Flexible collections

Give customers more ways to pay.

Support your operating model with multiple collection options and a single view of customer and policy activity.

Cash Banking details optional where applicable.
Debit Order Recurring premium collection support.
DebiCheck Authorised mandate-based debit collections.
Retail Pay Enable convenient over-the-counter payments.
Retail payment reach

Accept payments where your customers already shop.

Extend premium collection beyond your branch with supported retail payment channels across a broad national footprint.

9,000 stores and 150,000 traders nationwide
Shoprite
Builders Warehouse
Pick n Pay
Boxer
Usave
Ackermans
Cambridge
Checkers
Flash
Game
Kazang
Makro
PEP
Rhino
Spar
See Imani Rest Assured in action

Experience the platform before you decide.

Ready to modernise your operations?

Turn onboarding, policy administration and collections into one connected experience.

Tell us how your funeral, insurance or call-centre operation works. We’ll show you how Imani Rest Assured can be configured around it.

Request a Demo No obligation. Speak to our solutions team.

Book a personalised Imani Rest Assured demo

Tell us a little about your funeral, insurance or call-centre operation. Our solutions team will contact you to understand your requirements and arrange a personalised demonstration of Imani Rest Assured.


Disclaimer

eCashMeUp - a division of Vogsphere (Pty) Ltd.
An Authorised Credit Provider (NCRCP9272).
PASA TPPP Nr: PO35304

Contact Details

Telephone:011 954 0912
Email: info@ecashmeup.com
Website: http://www.ecashmeup.com

Clearwater Office Park
Strubens Valley
Gauteng
1735

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